Ninety Minutes, Written Out
If you know what is coming, you spend the appointment hitting golf balls instead of wondering what the fitter is typing. Here is the whole thing.
The Interview — about ten minutes
Before a club comes out of the bag we sit down and talk. Which courses do you play most, and what is the turf like on them in the season you play most often? What shot are you tired of hitting? How many rounds a month are realistic for you right now? Have you been fitted before, and did you like the result?
That last question matters more than it sounds. A golfer who has had a bad fitting experience usually had one specific thing go wrong, and knowing what it was stops us repeating it.
The Baseline Block — about fifteen minutes
You warm up properly, then hit a recorded block with your own club. Nothing changes yet. This block is the reference every later comparison is measured against, which is why we insist you bring the clubs you actually play rather than something from the garage.
We record the whole block, then trim the two best and two worst strikes before averaging. Fitting against your career shot produces a club that works four times a season.
Bay Testing — about thirty minutes
Indoors, on a camera-based unit reading impact directly, we change one variable at a time. Head model first if the category calls for it, then loft, then lie, then shaft. Changing two things at once is how fittings produce results that nobody can explain afterward.
The bay is where the wall of options becomes a short list, usually two or three combinations. The controlled environment is exactly what makes that comparison fair — no wind, consistent lie, steady temperature, monitor in its calibrated position.
Outdoor Confirmation — about twenty minutes
The short list goes out the back door to the landing area, with a radar unit on the tripod and real Bermuda underfoot. This is where indoor conclusions get tested against physics rather than against a model.
Divots tell you things a mat cannot. A ball actually flying tells you what today's air is doing. And a golfer looking down at grass rather than a screen sometimes discovers they simply do not trust the club that won indoors, which is a legitimate reason to eliminate it.
The Spec Sheet — about ten minutes
We sit back down and go through the numbers on paper: your baseline, each candidate, and the winner, with trimmed averages and spread rather than best-shot figures. You keep this sheet whether or not you order anything.
If the honest conclusion is that your current club is already right, the sheet says so. That happens more than you would think, particularly with putters.
The Build Room — days, not minutes
If you order, assembly happens at the bench behind Bay 3. Shafts are tipped and cut to spec, heads are prepped and epoxied, swingweight is matched, and every finished club goes back on the loft and lie machine for a final check before it is bagged.
Wedges and putters usually take two to four business days. Iron sets and drivers depend on manufacturer stock and run one to three weeks.
Iron set sessions add roughly thirty minutes for gapping. Full bag runs as a three-hour block and can be split across two visits.
Bring With You
- The clubs you actually play
- Your normal golf shoes
- A sleeve of the ball you play, if you have a preference
- A rough handicap or scoring range
- A glove, if you wear one
Weather Policy
The bays run in any weather. If the outdoor portion is rained out, we hold the build order and you return for a twenty-minute follow-up at no charge. We do not ship builds we have not confirmed outside.
What Happens Once You Have the Club
Play Four Rounds First
A new club feels wrong before it feels right, and one range session is not enough to judge. Give it four actual rounds on your home course before forming an opinion.
Come Back for a Tune
Within ninety days of a build, a follow-up bay visit to adjust lie angle or swingweight is free. Small corrections after real play are normal, not a sign anything went wrong.
Recheck Annually
Lie angles drift, grips harden, and swings change. An annual loft and lie check across the set costs less than a sleeve of balls and catches problems before they become habits.
Put a Session on the Book
Tell us the club and roughly what it is doing wrong. We will match you with the right fitter and set the bay up before you arrive.